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Terms of service

Last updated: October 27, 2026

Welcome to Aumbric. These Terms of Service (“Terms”) govern your use of aumbric.com (“our website”) and any purchase you make from us. In these Terms, “Aumbric,” “we,” “us” and “our” mean the company named in the Contact section below, and “you” means the person visiting our website or placing an order. By using our website or placing an order, you agree to these Terms, our Privacy Policy and our Return & Refund Policy. If you don’t agree, please don’t use our website.

Terms at a glance

  • Who can buy: adults aged 18 or older, or the age of majority where you live
  • Prices: shown at checkout, and the total includes any taxes that apply
  • Shipping: free on every order
  • Payments: processed securely, and we never see or store your full card details
  • Returns and cancellations: covered in our Return & Refund Policy
  • Contact: support@aumbric.com, and we aim to reply within 1 business day

1. Using our website

You agree to use our website only for lawful purposes and in line with these Terms. You must not:

  • Use our website in a way that breaks any law or regulation.
  • Try to gain unauthorized access to our website, our systems or other users’ accounts.
  • Upload or transmit viruses, malware or any harmful code.
  • Scrape, copy or collect data from our website with automated tools without our written permission.
  • Place orders for resale or commercial purposes unless we’ve agreed to it in writing.
  • Use our website to send spam or misleading messages.

We may suspend or block access to our website if we reasonably believe these Terms have been broken.

2. Eligibility

You must be at least 18 years old, or the age of majority where you live, to place an order. If you are younger, please ask a parent or guardian to place the order for you.

3. Your account and information

You may be able to create an account when you check out. If you do, you’re responsible for keeping your login details safe and for all activity under your account. Please give us accurate, current and complete information, including your name, email, shipping address and payment details. Email us right away if you think someone has used your account without permission.

4. Products and descriptions

We try to describe and show our products as accurately as possible, including sizes, materials and colors. Some details to keep in mind:

  • Colors: colors may look slightly different depending on your screen.
  • Sizes: please check the sizes on each product page before you buy.
  • Availability: products are offered while stock lasts, and we may remove or change a product at any time.
  • Errors: if we find a mistake in a product description, price or availability, we may correct it and contact you before we process your order.

5. Pricing and taxes

All prices are shown on our website at the time you order, in the currency shown at checkout. Prices can change at any time, but a change will not affect an order you’ve already placed.

Shipping is free on every order. Taxes, where they apply, are shown at checkout before you pay. Depending on where you live, you may also be responsible for customs duties or import fees charged by your country, which we don’t control.

If we find a pricing error after you place an order, we may cancel the order and refund you in full, or ask whether you want to keep it at the correct price.

6. Placing an order

When you place an order, you’re making an offer to buy. Your order is accepted when we email you a confirmation, and a contract is formed at that point. We may refuse or cancel an order, in full or in part, for reasons such as:

  • The product is out of stock or no longer available.
  • There is an error in the price or product information.
  • We suspect fraud or unauthorized payment.
  • We can’t deliver to your address.
  • The order appears to be for resale.

If we cancel your order after taking payment, we’ll refund you in full to your original payment method.

7. Payment

We accept all major credit cards and the payment options shown at checkout. Your payment is taken when you place your order. By submitting an order, you confirm that you’re allowed to use the payment method you’ve chosen. Checkout is encrypted, and payments are handled by secure payment processors. We never see or store your full card details.

If a payment is declined or can’t be verified, we may delay or cancel your order.

8. Shipping and delivery

We pack your order within 1-3 working days (processing time). After that, shipping takes 6-8 working days. Total delivery time is 7-11 working days from the date you place your order, and it can take longer during busy periods such as Black Friday and the holidays. These are estimates, not guarantees.

9. Returns, refunds and cancellations

You can cancel an order within 30 minutes of purchase for a full refund. You have 30 days from delivery to request a return, and every return needs our approval first. Damaged, defective or incorrect items must be reported within 3 days of delivery. Full details are in our Return & Refund Policy, which is part of these Terms.

10. Warranty

Every Aumbric product comes with a limited warranty against defects in materials and workmanship, as described in our Return & Refund Policy. The warranty doesn’t cover normal wear and tear, accidents, misuse, improper installation or modifications. For hardwired ceiling and wall lights, we recommend installation by a qualified electrician.

11. Product safety and use

Please read and follow the instructions that come with your product. Lighting products involve electricity, so:

  • Use only the power sources, bulbs and batteries the instructions recommend.
  • Don’t modify a product or use it in a way it wasn’t designed for.
  • Have a qualified electrician install any hardwired lights.
  • Keep products, batteries and small parts away from young children.
  • Stop using a product and contact us if it appears damaged or faulty.

12. Intellectual property

Everything on our website, including the name Aumbric, logos, text, images, photos, graphics, product descriptions and design, belongs to us or our licensors and is protected by copyright, trademark and other laws. You may view and print pages for your own personal use. You may not copy, reproduce, distribute, modify or use our content for commercial purposes without our written permission.

13. Reviews and messages you send us

If you send us reviews, photos, comments or other content, you confirm that it’s yours to share and that it doesn’t break any law or anyone else’s rights. You give us a non-exclusive, royalty-free right to use, display and reproduce it on our website and in our marketing. We may remove content that is unlawful, offensive or misleading. We won’t use your full name publicly without your permission.

14. Third-party services and links

Our website runs on a third-party platform, and may contain links to other websites or use outside services such as payment and shipping providers. We don’t control these and aren’t responsible for their content, policies or practices. Please read their terms and policies before using them.

15. Privacy

How we collect and use your personal information is explained in our Privacy Policy, which is part of these Terms.

16. Disclaimers

Our website and products are provided on an “as is” and “as available” basis. To the fullest extent the law allows, we don’t promise that our website will always be available, uninterrupted, secure or free of errors or viruses. Nothing in these Terms removes any rights you have under consumer protection laws that can’t be waived.

17. Limitation of liability

To the fullest extent the law allows, Aumbric and its owners, employees and partners aren’t liable for any indirect, incidental, special or consequential losses arising from your use of our website or products, such as loss of profit, data or business opportunity.

Our total liability for any claim connected to an order won’t be more than the amount you paid for that order. Nothing in these Terms limits our liability for anything that can’t be limited by law, including liability for death or personal injury caused by our negligence, fraud, or any rights you have under consumer law.

18. Indemnity

You agree to cover reasonable costs and losses we suffer because you broke these Terms or misused our website, to the extent the law allows.

19. Force majeure

We aren’t responsible for delays or failures caused by events outside our reasonable control, such as natural disasters, severe weather, strikes, carrier delays, supply problems, public health emergencies, war, power or internet outages, or government actions. If this happens, we’ll tell you and work to deliver your order as soon as we can.

20. Governing law and disputes

These Terms are governed by the laws of the place named in the Governing Law field below, without regard to conflict-of-law rules. If you have a complaint, please email us first at support@aumbric.com. We’ll work with you to resolve it. If we can’t, disputes will be handled by the courts of that place, unless the law where you live gives you the right to bring a claim in your own location. This doesn’t limit any rights you have under consumer protection laws.

Governing Law:

21. General

  • Entire agreement: these Terms, our Privacy Policy and our Return & Refund Policy are the whole agreement between you and us.
  • If part is unenforceable: if any part of these Terms is found to be invalid, the rest stays in effect.
  • No waiver: if we don’t enforce a right, we haven’t given it up.
  • Transfer: you may not transfer your rights under these Terms. We may transfer ours as part of a sale or reorganization of our business.
  • Language: these Terms are written in English, and the English version applies.

22. Changes to these Terms

We may update these Terms from time to time. The version that applies to your order is the one published on our website when you placed it. The date at the top shows when it was last updated. Continuing to use our website after a change means you accept the new Terms.

23. Contact us

If you have any questions about these Terms, please get in touch.

Store Name: Aumbric

Business Name: CG-Ecom BV
KvK Number: 88434230
Address: Vergiliuslaan 20, 5926 SM Venlo, Netherlands
Return Address: 748 Troy Ave, Brooklyn, NY 11203, United States

E-mail: support@aumbric.com
Phone: +1 (929) 652-4769

Customer Service Hours: Mon–Fri 9AM–6PM, Sat 10AM–2PM (ET)

We aim to respond within 1 business day.